Charmaine Torruella

How businesses can use upselling to generate increased revenue from their existing client base.

A clear, unambiguous definition of AVaaS may remain elusive, but as the general public’s familiarity with subscription services grows, so will the potential for integrators when it comes to subscription services.

Charmaine Torruella, global managed services executive at Verrex, discusses the growing importance of managed services brought on by the proliferation of spaces like huddle rooms, how she works with clients to develop service plans, and what she thinks the future holds for this increasingly vital aspect of AV integration.

Charmaine Torruella in the 2021 SCN Hall of Fame.

As a horrible year comes to a close, what should we do now to set ourselves up for success and prepare for our eventual return to public spaces? Executives from K2, Planar, 1 Beyond and Verrex discuss what’s important today and what measures will have lasting value post-COVID.