The Orange County Sheriff’s Department has transformed its Real Time Operations Center (RTOC) with RGB Spectrum’s XtendPoint KVM-over-IP technology, advancing public safety operations through enhanced video processing, seamless information sharing, and real-time collaboration.
Led by Dave Fontneau, chief information officer of the Technology Division, the Orange County RTOC was designed to unify multiple agencies under one centralized hub. The implementation of RGB Spectrum’s XtendPoint solution has streamlined operations by providing flexible, high-performance control and visualization tools, allowing law enforcement and emergency response teams to quickly and effectively manage critical incidents.
In 2020, the Orange County Sheriff’s Department established the Technology Division to consolidate disparate resources, creating a unified vision for technological advancement. With approximately 150 personnel, the division supports everything from public safety communications and dispatch to infrastructure, security, and IT applications.
To enhance efficiency and collaboration, the RTOC needed a powerful, adaptable solution capable of integrating multiple systems and applications. After evaluating various options, the department selected RGB Spectrum, a leader in real-time video processing and control.
“We sought out strategic partners that could drive innovation at the RTOC, and RGB Spectrum delivered. XtendPoint gives us the flexibility to push and pull content anywhere across the county, ensuring seamless communication and rapid response during emergencies,” said Fontneau.
The XtendPoint KVM-over-IP solution plays a crucial role in facilitating real-time operations, ensuring seamless video and data distribution across multiple locations.
- Unified Multi-System Control: Operators manage multiple applications using a single keyboard and mouse, improving navigation and response times.
- Seamless Information Sharing: Real-time data distribution enables quick decision-making and better situational awareness.
- Scalable and Flexible Deployment: XtendPoint integrates with video walls and remote operators, ensuring interoperability with existing systems.
- Enhanced Operator Experience: Reduces workspace clutter, heat, and noise by relocating computing resources to a secure IT environment.
- Business Continuity and Remote Access: Allows authorized personnel to access critical systems via LAN, WAN, or VPN for remote monitoring and response.
The implementation of RGB Spectrum’s technology fosters improved collaboration between departments, federal agencies, and emergency response teams.
“We’re excited about the future of the RTOC and how this technology will change the way we do policing,” Fontneau added. “By integrating innovative solutions like XtendPoint, we’re better equipped to respond to critical incidents and support our community.”
