Roadmap 2024: Shure

Susy Liem, Associate Vice President, Conferencing Product Management at Shure
(Image credit: Future)

AVT Question: Please share insight into your company's roadmap for 2024.

Thought Leader: Susy Liem, Associate Vice President of Conferencing Product Management at Shure

Our philosophy at Shure is to provide customers with the tools they need to succeed while creating high-quality, reliable products that are built to last. The last few years have shown us that more than ever, customers need solutions that improve their ability to communicate and collaborate. 

We commissioned market research firm IDC to conduct a global study on the challenges facing businesses in the age of hybrid work. While most businesses understand that hybrid meetings remain essential for collaboration, we see clear differences in outcomes between those who embrace and prioritize quality hybrid working models and those who seek quick-fix solutions. 

Our philosophy at Shure is to provide customers with the tools they need to succeed while creating high-quality, reliable products that are built to last. " —Susy Liem, Associate Vice President of Conferencing Product Management at Shure

The research found that businesses with higher maturity levels are more likely to have invested in high-quality audio equipment that is standardized across the organization. This results in an enhanced hybrid working experience for employees. Notably, of the businesses that are thriving financially, 72 percent use professional audio equipment, helping draw the correlation between high-quality audio and business success.

On the other hand, when hybrid meetings don’t incorporate the right technology for a smooth experience, employees are left frustrated, highlighting poor communication, impacting collaboration abilities, distracting employees, and contributing to low attention levels. This leads to overall poor performance within a business. With the right technology, businesses can improve the hybrid experience along with employee morale and satisfaction.

Having the right AV equipment and solutions in place helps improve the employee experience, productivity, and decision making—all key to a business’s success. Adding to our ecosystem of existing conferencing solutions, new products are on the horizon to support both AV/IT end users and integrators on their journeys to creating more equitable and effective meeting environments.

Cindy Davis
Brand and content director of AV Technology

Cindy Davis is the brand and content director of AV Technology (AVT). She was a critical member of the AVT editorial team when the title won the “Best Media Brand” laurel in the 2018 SIIA Jesse H. Neal Awards. Davis moderates several monthly AV/IT roundtables and enjoys facilitating and engaging in deeper conversations about the complex topics shaping the ever-evolving AV/IT industry. She explores the ethos of collaboration, hybrid workplaces, experiential spaces, and artificial intelligence to share with readers. Previously, she developed the TechDecisions brand of content sites for EH Publishing, named one of the “10 Great Business Media Websites” by B2B Media Business magazine. For more than 25 years, Davis has developed and delivered multiplatform content for AV/IT B2B and consumer electronics B2C publications, associations, and companies. A lifelong New Englander, Davis makes time for coastal hikes with her husband, Gary, and their Vizsla rescue, Dixie, sailing on one of Gloucester’s great schooners and sampling local IPAs. Connect with her on LinkedIn