Four Winds Interactive (FWi), a digital signage software and services provider, has partnered with the JW Marriott San Antonio to develop a unique digital signage system for their property.With over 125 digital signs, the JW Marriott is taking advantage of several popular features and applications including meeting room signage throughout their conference space, property mapping, event list integration, local area wayfinding, guest room TV, and virtual concierge.Blending multiple elements allows the resort to connect with their guests in a unique and innovative fashion, while creating a model that puts them ahead of the curve in guest communication.
Ross Bernstein, VP of Hospitality Sales at FWi, commented on the install at the JW Marriott, “Working with the team from Marriott, Miller Global and Noble Development on the digital signage system for the JW Marriott San Antonio was a great experience.The installation is a testament to the innovative mentality of the team behind the signage and more specifically the direction in which digital signage is moving within the hospitality industry.”
Working closely with the team from JW Marriott San Antonio, FWi was able to develop two new hospitality digital signage applications, Interactive Vacation Concierge and Interactive Call to Action.Interactive Vacation Concierge enables the hotel concierge staff to provide the guest information on local events and attractions, assisting them with their vacation planning.The Interactive Call to Action application was designed to give the guest a convenient option to contact a property team member directly from a digital sign outside their meeting room.
“Our digital signage system is a compelling feature that differentiates our resort for the conference planner and leisure guest alike.Our work with Four Winds produced an exceptional system that is both eye appealing and functional and much improved over conventional systems,” said Arthur Coulombe, General Manager at the JW Marriott San Antonio.
“We are excited to provide this unique signage system for our guests,” said Dave Johnstone, Managing Principal of Miller Global. “The entire resort has state-of-the-art technology and the digital signage system is one of the highlights. We enjoyed working with Four Winds on this fantastic system.”
For more information, visit www.fourwindsinteractive.com.
